Chathood is a CPaaS-first omnichannel communication platform designed to centralize customer conversations across WhatsApp Business API, Instagram, Facebook Pages, Telegram, LINE, Email, SMS, Website Live Chat, and custom APIs — all in one secure, scalable inbox.
Built for SaaS companies, agencies, and enterprises that need complete control over messaging, automation, agents, and integrations without vendor lock-in.
Everything you need to manage high-volume customer conversations — without complexity.
Manage every conversation in a single timeline with full customer context, regardless of channel or source.
Automate routing, tagging, replies, and actions using rules, webhooks, bots, and AI-powered logic.
Role-based access, encrypted data storage, audit logs, and flexible deployment options to meet enterprise compliance needs.
Built for WhatsApp BSPs, system integrators, and SaaS platforms that require APIs, extensibility, and white-label capabilities.